Tag: what is technical writing

  • What Technical Writing Actually Is (And What It Isn’t)

    What Technical Writing Actually Is (And What It Isn’t)

    Reading Time: 3 minutes

    Ask ten people what technical writing is, and you’ll get ten different answers.

    Some think it’s about jargon.
    Others think it’s about manuals.
    Some assume it’s basically programming with words.
    Others confuse it with marketing, blogging, or academic writing.

    This confusion is one of the biggest reasons capable people avoid technical writing or feel like they’re failing at it.

    So let’s clarify:

    Technical writing is not about sounding technical.
    It’s about making complex things usable.

    Once you understand that, everything else starts to make sense.

    What Technical Writing Actually Is

    At its core, technical writing is problem-solving for readers.

    It answers questions like:

    • How does this work?
    • How do I use this correctly?
    • Why did this fail?
    • What do I do next?
    • What decision should I make with this information?

    Technical writing sits at the intersection of:

    • Understanding
    • Clarity
    • Accuracy
    • Usefulness

    It translates systems into steps, ideas into models, and complexity into action.

    Good technical writing doesn’t impress readers.
    It helps them.

    Technical writing simplifies.

    What Technical Writing Is Not

    Let’s clear away a few common misconceptions.

    1. It’s Not About Using Big or “Technical” Words

    Using complex language doesn’t make writing technical; it makes it harder to use.

    In fact, the more complex the subject, the simpler the language should be.

    Technical writing values:

    • Plain language
    • Clear definitions
    • Concrete examples
    • Consistent terminology

    If your writing sounds impressive but confuses people, it’s not technical writing. It’s noise.

    2. It’s Not Just Documentation or Manuals

    Documentation is only one form of technical writing.

    Technical writing includes:

    • Tutorials and how-to guides
    • Knowledge base articles
    • Internal process documentation
    • System explanations
    • API docs
    • Technical blog posts
    • Reports and specifications
    • Training materials
    • Decision-support content

    Any time someone needs help understanding or using something complex, technical writing is involved.

    3. It’s Not Marketing (Even When It Supports Marketing)

    Technical writing and marketing writing serve different goals.

    Marketing persuades.
    Technical writing enables.

    That doesn’t mean technical writing can’t support sales or adoption — it often does — but its primary purpose is clarity, not conversion.

    When technical writing becomes overly promotional, trust drops.

    And trust is everything.

    4. It’s Not About Showing How Smart You Are

    This one especially trips up smart people.

    Technical writing often requires downshifting intelligence rather than displaying it.

    The goal isn’t:

    “Look how much I know.”

    The goal is:

    “Now you know enough to move forward.”

    That requires humility, empathy, and restraint, not ego. Don’t let yourself get in the way.

    What Technical Writing Is Built On

    If technical writing isn’t about jargon or impressing people, what is it built on?

    Here are the real foundations.

    1. Audience Awareness

    Every technical document has a reader with:

    • A specific role
    • A specific goal
    • A specific level of knowledge
    • Limited time and attention

    Great technical writing adapts to them, not the writer.

    2. Clear Purpose

    Every technical document should answer one core question:

    “What problem does this solve for the reader?”

    If you can’t answer that clearly, the document will drift, no matter how well-written it sounds.

    3. Mental Models

    Technical writing makes invisible systems visible.

    It explains:

    • How parts relate
    • Why steps matter
    • Where decisions happen
    • What causes outcomes

    Words are just the delivery mechanism.
    The model is the real product.

    4. Structure Over Style

    In technical writing, structure does most of the work.

    Headings, lists, sequences, diagrams, and consistent formatting matter more than elegant prose.

    Clarity beats beauty every time.

    Why This Matters (Especially If You Think You’re “Not a Writer”)

    Many people assume they can’t do technical writing because they don’t “feel like writers.”

    But technical writing isn’t driven by creativity or flair; it’s driven by thinking clearly.

    If you:

    • Understand systems
    • Solve problems
    • Explain things verbally
    • Help others get unstuck
    • See patterns others miss

    You’re already doing the hard part.

    Writing is just how the understanding gets delivered.

    A Reframe Worth Keeping

    Here’s a healthier way to think about technical writing:

    Technical writing is teaching, quietly.

    No stage.
    No spotlight.
    No ego.

    Just helping someone move from confusion to clarity.

    Final Thought

    Once you stop trying to sound technical and start trying to be helpful, technical writing becomes lighter, calmer, and more humane.

    And ironically, that’s when it starts to feel professional.